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Showing posts from November, 2023

A Step-by-Step Guide to Modifying Your Hotel Offline Booking

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To make changes to an offline reservation created via the eGlobe PMS, follow the below steps Step 1: Locate the booking on the Front Desk page and access "Booking Details" from the Guest Booking snippet. Step 2: In the bottom right corner of the Booking Voucher, click on the "Modify Booking" button. Step 3: In the new window, click "Modify Booking" in the top left corner. Step 4: Adjust the booking as needed, which may involve changing check-in and check-out dates, room selections, rate plans, and occupancy details. Once the changes are made, click the 'Review Prices' button. Step 5: In the 'Review Prices' section, you can change the Prices and Taxes by entering new values in the input fields. Step 6: If needed, make any required changes to guest details.  After all modifications are completed, click the "Submit" button to finalize the process. Step 7: After submitting the changes, the reservation will be updated according to your

How to request payments from guests?

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In this tutorial, we'll walk you through the steps to request payments from guests with eGlobe PMS.   Step 1: Navigate to the Booking Voucher and select the Quick Pay button. Step 2: Input the necessary information into the designated fields, such as the payment amount you want to request, payment remarks, Hotel Staff Name, and their Designation. After providing these details, proceed by clicking the "Submit" button. Step 3: Upon clicking "Submit," both the guest and the hotel will receive an email containing a payment link, allowing the guest to make the payment. Once the guest successfully submits the payment via the provided link, the voucher will be automatically updated with the payment details.

How Creating Offline Bookings with eGlobe PMS?

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In this tutorial, we'll walk you through the steps to create offline bookings with eGlobe PMS. 1. Select " Front Desk " from the PMS menu by clicking on it. 2. Click on the " New Guest Booking " button. 3. A new window will appear from the right side of the screen, presenting the " New Reservation " interface. Click on " Add Room " to select the desired room for the reservation. 4. Choose the necessary dates for the reservation. 5. Customize the Rate Plans and the number of Adults by interacting with the dropdown boxes. 6. To include additional rooms, click on the " Add Room " option. 7. After selecting the dates, room categories, rate plans, and occupancy, proceed by clicking on the " Review Prices " button. 8. Adjust the prices and taxes as needed using the provided input fields.   9. Optionally, you can apply a flat discount or percentage discount in the " Price Break-up " section. 10. If you've received a